Become a Client

It's easy to change your accountant

If you are not getting the service you want from your current accountant, it’s easy to switch. Every month we gain new clients in Horsham and the West Sussex and Surrey areas who have had little support from their previous accountant. Often they have been left to their own devices until year end and then it’s usually too late to deal with share allocation, dividends, loans to directors, payroll, VAT registration, benefits in kind, bad debts and other accounting issues.

Common issues new clients have had with their previous accountant

Clients have experienced the following poor levels of service from an accountant:

• did not return calls or emails
• did not advise on tax deductible expenses
• no guidance given on how to form a new company
• did not inform HMRC about new company (automatic £100.00 penalty)
• did not explain how dividends are calculated and paid (very important)
• did not help with benefits in kind and suggesting p11d dispensation
• did not help in forming PAYE scheme and suggest ways of minimising tax and National Insurance
• did not use computerised accounting systems (important with the move to Making Tax Digital)
• did not monitor when VAT registration was needed
• did not contact them during the year
• did not suggest how to extract profits from their company in a tax efficient way
• did not suggest preparing management accounts
• were not proactive or interested
• used unqualified staff
• account handler changed and did not know anything about the business
• did not know about VAT
• used too much jargon
• charged too much.